Your involvement in this so far has been brilliant. I have to say I was skeptical at first because we’ve had such poor service in the past and everyone has promised things and not delivered. You’ve got great judgement and I’ve been really impressed.
24/7 call answering service
taking care of your calls whenever you need us
Why let a good call go to waste? If someone rings your business and you can’t answer, let the professional SMARTstrat personal assistants take care of it for you.
Never Miss a Call Again with SMARTstrat’s Call Answering Service
In today’s highly competitive business landscape, missed calls can harm your bottom line. Every missed call is a missed opportunity. A potential customer slipping through your fingers. A chance for competitors to swoop in and win over valuable clients.
With SMARTstrat’s call answering service, you can ensure every call is responded to, every opportunity is seized and every customer feels valued from the moment they reach out.
‘your call is important to us’
Is it? This typical voicemail message causes exasperation for customers when they need your services or attention.
Did you know that 85% of customers never call back when their call is unanswered? Could you be losing valuable business because your customers feel neglected, undervalued and frustrated?
SMARTstrat’s call handling personal assistants (PAs) are often told by callers that they’ve tried other numbers and failed to get an answer. They appreciate talking to a real person (even if they know we’re only taking a message) instead of speaking to an answering machine or listening to a continuous ringing hum.
SMARTstrat specialises in inbound call handling and remote telephone answering PA services. With packages starting at £39 per month, you can benefit from a friendly voice promptly responding to every call. SMARTstrat can even help convert leads into loyal customers, boosting sales and growing your business.
Choose a package based on a monthly rolling contract or an ad-hoc basis to:
- answer overflow calls
- provide callers with general information
- manage web chats or online contact forms
- take and pass on messages to you by email, text or phone
- divert calls back to specific people or departments (like an in-house receptionist)
- co-ordinate emergency call-out procedures
- provide holiday cover
With a SMARTstrat call answering service, you benefit from a team of trained professionals well-versed in your business and its offerings. Customers will experience a seamless extension of your business and never know they are speaking with a third party.
Discover how SMARTstrat can solve the problems caused by missed calls by talking to a team member today. Take advantage of a no-obligation quote or test our services with a free trial.
read our testimonials
Michael Venner
We use SmartStrat services and we love them, top notch call handling and it allows us to focus on other things and just get back to people when we can. We use it even when we are all in the office and free.
Millennium Care
SMARTstrat handle the overflow calls for all of our homes 24/7, ensuring all calls are answered and enquiries directed to the appropriate people
Furthermore, by managing ALL new enquiries for the group they have increased our enquiry and show around levels significantly and consistently providing Millennium with and abundance of potential new residents.
Landa MS
SMARTstrat support us with lead management services during our regular marketing campaigns.
The provide a structured and effective process which ensures leads are handle swiftly, effectively and thoroughly. This helps us book more sales meetings and in turn convert more business.
In2 Metering
We started using SMARTstrat after being badly let down by two major help desk providers. They are everything that the bigger players are not. Flexible, accommodating, caring and above all, they don’t over promise and under deliver. Nicola and her team always go the extra mile.
Prop View
SMARTstrat offers a fantastic service. We recently started using them and our clients wouldn’t know they are through to a call centre, they are that professional!
Expert Property Management
SMARTstrat has been taking care of our after-hours and emergency maintenance calls, for several years now, and we couldn’t be happier with their services. With their extensive expertise, they meticulously assess and address all maintenance issues, promptly logging non-urgent or routine requests for the next working day while efficiently handling emergency callouts. This approach ensures the safety of our tenants and properties, while minimising our landlords’ expenses by only charging for essential emergency repairs.
We highly recommend SMARTstrat for their exceptional property management skills.
Kosher Care
SMARTstrat handle the calls for our charity 24/7. They ensure that our service users experience a warm and friendly welcome over the phone alongside efficient administration and booking of meal requirements. They provide meticulous attention to detail and go above and beyond to support our service users during what can often be, a very difficult time.
CBSol
Handing over my phone calls to SMARTstrat has meant I can not only carry out on site jobs efficiently without being disturbed and ensure that my customers always have a friendly, helpful person answering their calls but I also do not miss out on valuable new business opportunities.
TW Chartered Accountants
Having used telemarketing for a long time with mixed results, I invested in a guaranteed appointment campaign with SMARTstrat. The appointments were of excellent standard and resulted in some positive new business opportunities.
Pace Resourcing
Nicki and her team handle some very important calls for our business; what impresses me most is that they act as a part of our team in the truest sense, they always ensure that we get the messages, and most importantly, as they did very recently, if there is something really important they make a point of picking the phone up to us and talking us through the call.
The Alternative Board
We have been delighted with the management of our campaign by SMARTstrat, not only did we get high quality leads which we converted into sales but the time they spent working with us on our campaign set up ensured that vital tweaks were made to our campaign to ensure maximum success. The service provided was excellent, sincere thanks.
get in touch today!
Save time and money with professional call answering services that seamlessly integrate with your business and provide the exceptional service your customers deserve. With SMARTstrat, you’ll never miss a call or an opportunity again.
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