SMARTstrat is the chameleon of call answering and office support providers.
When answering or making calls on behalf of a client, we become members of the client’s team. Callers are unaware that they have connected with a third party.
Our focus is on providing a professional, seamless service that saves businesses time and money. By answering telephone enquiries for companies across a wide range of business sectors, we give clients the time to focus on growth and the day-to-day running of their business.
The SMARTstrat Approach
Established in 2011 by Nicki Gallet, SMARTstrat has gone on to forge strong ties with clients, working with them on either a continuous or ad-hoc basis.
SMARTstrat clients are usually growing companies, juggling the day to day demands of running a business, or sole traders who understand the value in presenting a professional image and ensuring all enquiries are answered.
We learn about the challenges and goals of our clients, and how they interact with their customers. Our aim is always to become a valuable arm of their business rather than a remote third party.
Our diligence and attention to detail are key to retaining clients over a long period of time, or to them coming back to SMARTstrat when they need us.
We can help you by providing the following services:
For more information on how SMARTstrat can help you and your business, get in touch.