For a business owner, hearing the telephone ring shouldn’t be a daunting experience. Every phone call is an opportunity for you to engage with customers and grow your business. However, as your business grows, you may find that you can’t keep up with the customer demand as more and more telephone enquires come through. For small business owners, missed phone calls are detrimental to the progress of the business.
That’s where we come in. When someone calls you, and you can’t pick up, we will. Their call is seamlessly diverted to our SMARTstrat PAs, as if they were in your office.
Fully briefed on your requirements before they pick up the phone, our team will use their helpfulness, professionalism, and understanding of your business to ensure your caller receives the best possible service and leaves with a positive first impression of your business. The caller is then either transferred through to you or your team. If we can’t do that, then we’ll take a message and pass it on immediately by text or email.
- FREE 7 day trial available
- Packages start from £30/month
- Never miss a call
- Unwanted sales calls not charged
- Calls answered in your company name
- Diary management/appointment booking
- Personal customer service – no call centre environment sounds
For more information on our call answering services, call 01257 429677 or send an email to info@smartstrat.co.uk.