Blog

When is a holiday not a holiday? When you’re constantly answering work calls while family members produce eye rolls at a rate of “too often” an hour. Answering calls should, of course, be important to...

Missed calls costs SMEs an average £1200 in lost revenue Do you have any idea how many calls, and therefore genuine business opportunities, you miss when your business is closed? Did you know that 85%...

Call handling over the Christmas period can cause all manner of managerial nightmares that even Ebenezer Scrooge would find excruciating! Should staff be forced to take holidays, or if you’re self employed are you willing...

Here at SMARTstrat we have been working on the new site along side Identify Web Design and the final product is ready! We look forward to bringing you more posts in the near future! This...