Being new to the business environment I had no previous experience in sales calls or calls of a professional nature. Nicki came in and taught me the skills of how to be professional on the phone and also how to get through to the people that I really want to speak to. I gained a lot of confidence from working with Nicki which has definitely helped me each day at work. Her approach to the training was very relaxed and made me feel comfortable picking up the phone. I would recommend Nicki to anyone who needs help with sales calling.
Jordan Beaumont – Identify Web Design