Smart

Telephone Answering & Call Handling Wigan

When a caller rings your business and you are unavailable to answer, the call will be seamlessly diverted to our Wigan based SMARTpa’s.
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Telephone Answering Wigan

When a caller rings your business and you are unavailable to answer, the call will be seamlessly diverted to our SMARTpa’s in Wigan, just as if they were in your office. Our PA’s understanding of your business, helpfulness and professionalism will ensure your caller is presented with a positive impression of your business. The caller is then either transferred through to you/your team or a message will be taken and passed on immediately by text or email.

  • Never miss a call
  • Holiday cover
  • Sales calls not charged
  • Calls answered in your company name
  • FREE new business enquiry taking service included Fast Set up
  • Diary management/appointment booking
  • Non call centre environment

Click here for a list of our prices

Handling Customer Enquiries

In many companies, customer enquiries don’t get the treatment they deserve. Someone has taken the trouble to contact you. How they are received, and how the message they leave is then handled, can make the difference between winning an order or not.

Using the SMARTstrat approach, we will work with you to design a bespoke questionnaire to ensure we ask the right questions. As far as the caller is concerned, they will be talking to your company. We will then ensure all the information you need is gathered and recorded in a way that explains fully the nature of the call and helps you to prioritise your response.

You deserve better than: “A Mr. Johnson rang, Can you call him back when you’ve got a minute.”

Price Plans
Package
Monthly Package Price
Monthly Inclusive Messages
Additional Message Price
MONDAY TO FRIDAY
SMART 30
£45 (ex VAT)
30
£1.40
SMART 50
£60 (ex VAT)
50
£1.20
SMART 100
£100 (ex VAT)
100
£1.00
SMART 200
£190 (ex VAT)
200
£1.00
SATURDAY SERVICE 9AM-4PM
£45 (ex VAT)
10
£1.80
PACKAGES CAN BE COMBINED TO ACCOMMODATE A 24/7 SERVICE IF REQUIRED
Out of hours/Bank Holiday Packages
SMART OBH 5
£30 (ex VAT)
5
£2.10
SMART OBH 10
£45 (ex VAT)
15
£2.00
SMART OBH 50
£95 (ex VAT)
50
£1.95
SMART OBH 100
£170 (ex VAT)
100
£1.85
SMART OBH 200
£310 (ex VAT)
200
£1.75
HOLIDAY/SHORT TERM COVER
SHORT TERM ANSWERING SERVICE
POA (ex VAT)
BESPOKE PACKAGES AVAILABLE
FROM £1.00
get in touch with smartstrat

Want to work with us?

Our clients are usually growing companies, each day juggling stock management, business development, marketing, finance and much more.
See our pa price plans
Get in touch

info@smartstrat.co.uk

01257 429677

Vermont House,
Standish,
Wigan,
WN6 0XF

SMARTservices